Privacy Policy

This privacy policy discloses the privacy practices for “MONGOTEL.COM”. This
privacy policy applies solely to information collected by this web site. It will notify you
of the following:

  • •What personally identifiable information is collected from you through the web site,
    how it is used and with whom it may be shared.
  • •What choices are available to you regarding the use of your data.
  • •The security procedures in place to protect the misuse of your information.
  • •How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access
to/collect information that you voluntarily give us via email or other direct contact from
you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted
us. We will not share your information with any third party outside of our organization.

Unless you ask us not to, we may contact you via email in the future to tell you about
specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following
at any time by contacting us via the email address or phone number given on our

  • •See what data we have about you, if any.
  • •Change/correct any data we have about you.
  • •Have us delete any data we have about you.
  • •Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information
is encrypted and transmitted to us in a secure way. You can verify this by looking for a
closed lock icon at the bottom of your web browser or looking for “https” at the
beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also
protect your information offline. Only employees who need the information to perform
a specific job (for example, billing or customer service) are granted access to
personally identifiable information. The computers/servers in which we store
personally identifiable information are kept in a secure environment.

Mobile App Contacts Usage

This part of the privacy statement describes how Mongotel collects and uses the
contact information you provide when you grant the Mongotel Softphone app for Android
and iOS devices permission to access your contacts.

It also describes the choices available to you regarding our use of your information and
how you can access and update this information.

We access the following personal information from your address book:

  • •Contacts’ names
  • •Contacts’ emails
  • •Contacts’ telephone numbers
  • •Contacts’ organizations
  • •Contacts’ postal addresses
  • •Contacts’ birthdays
  • •Contacts’ genders

We use this information to:

  • •Populate your contacts data in the app.
  • •Import your favorite contacts into the QuickDial list.

If you also enable the “Busy Lamp Field” (BLF) feature for a contact, that contact’s number
(URI) will be included in your SIP traffic, but will not be stored anywhere.

We will only use your contacts’ information for the specific reason for which it was provided to us.
You can execute your right to erase the collected contact data by uninstalling Mongotel Softphone application at any time.

For questions regarding contact information usage in the Mongotel Softphone application,
please contact us by sending an email to


Our Privacy Policy may change from time to time and all updates will be posted on
this page.

If you feel that we are not abiding by this privacy policy, you should contact us
immediately via telephone at (718) 942-9990 or via email at INFO@MONGOTEL.COM.