UI Style Guide
Pages
Colors
- black
- grey-light
- grey-mid
- grey
- grey-dark
- white
- red
- green
- blue
Icons
- ico-arrow-up
- ico-arrow-down
- ico-arrow-left
- ico-arrow-right
- ico-happy
- ico-lock
- ico-plus-circle
- ico-user
- ico-dog
Fonts
- Open Sans
Typography
Special Titles
This is Page Title This is Section Title This is White Section Title This is Section Super TItleEntry Content: Headings
H1 - Some Title
H2 - Some Title
H3 - Some Title
H4 - Some Title
H5 - Some Title
H6 - Some Title
Entry Content: Elements
Heading 1
Paragraphs
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Paragraph 2: Donec sed odio dui. Cras justo odio, dapibus ac facilisis in. Egestas eget quam. Maecenas faucibus mollis interdum maecenas faucibus. Cras mattis consectetur purus sit amet. Read more!
Blockquote
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Table
| First Name | Last Name | Savings |
|---|---|---|
| Peter | Griffin | $100 |
| Lois | Griffin | $150 |
| Joe | Swanson | $300 |
Image
Lists
Unordered list
- Bread
- Coffee beans
- Milk
- Butter
Ordered list
- Coffee
- Tea
- Milk
Buttons
Banner
Banner: Simple
Banner: Simple Alt
Banner: Alt
Basic
Happy to connect™
We respond in good time. We’re here to help, and understand that you need it now. Simple as that.
Basic: Social
Love us for another reason?
Tell the world!
Basic Block
basic-block title
Title
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Title
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Title
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
- Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
- Aliquam tincidunt mauris eu risus.
- Vestibulum auctor dapibus neque.
- Nunc dignissim risus id metus.
- Cras ornare tristique elit.
Excepteur sint occaecat cupidatat non proident
- Item 1
- Item 2
- Item 3
Box Listing
4 well-laid plans. 1 easy choice.
-
Pay Per Extension
-
1 Free # Per Extension
-
6 Lines Per Extension
-
Free Number Porting
-
Free Auto-Attendant
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1 Special Mailbox
-
All Features Included
-
Pay Per Extension
-
1 Free # Per Extension
-
6 Lines Per Extension
-
Free Number Porting
-
Free Auto-Attendant
-
Free special mailboxes
-
All Features Included
-
Choose
auto-adjusting lines
based on last month’s
average volume, or a
set number of lines -
Lines Billed Independently
-
1 Free # Per Extension
-
Free Number Porting
-
Free Auto-Attendant
-
1 Special Mailbox
-
All Features Included
-
Choose
auto-adjusting lines
based on last month’s
average volume, or a
set number of lines -
Lines Billed Independently
-
1 Free # Per Extension
-
Free Number Porting
-
Free Auto-Attendant
-
Free special mailboxes
-
All Features Included
Boxes
Made for everywhere connections happen
A better phone system is like a better street map. It
gets you where it matters.
Keep the lines open and
flowing along the entire
sales cycle.
Deliver the very best
answers and insights in the
moment.
Get all on the same page,
conceptually and
technically.
Bring your corporate
family together and
empower members.
Collage
Our Team
People of MongoTel
Beyond developing technologies, we strive to develop the best in people. Join us to discover just how ambitious, creative, an innovative you can be.
Contact
Trusted by over 300
companies
Mongotel is the trusted development outsourcing partner of choice for all sizes of companies across the globe.
Join our growing partner network
and grow your client network
Contact: Alt
Install yourself in your
customer’s life.
Build professional connections, get access to specialty training, and rely on steadfast support from the MongoTel team.
Join our exclusive network of
skilled resellers and distributors today.
Contact Us
Our lines are open.
Connect with our local team for helpful answers to all your questions––whether you’re new to MongoTel or a longtime user.
Contact Us: Alt
Connect to Happy.
Join MongoTel.
We’re always looking for people who can help us enhance the art of human connection. Submit the form below to be considered for any of our current team openings.
Counter
Overview
What MongoTel is made of
Business users relying on
us as their telecom
backbone
Custom lines of code in our
proprietary software
Certified Resellers in the
national MongoTel network
and growing
Cross
Lives in the cloud. Comes alive on the line.
From flexible features for teams of any size to mass deployment in seconds, MongoTel is cloud-native
—from the ground up.
Personalization tools for users, streamlining controls for
admins, and novel abilities for callers make for more
meaningful contact.
Our unique fusion of Certified Resellers network plus
first-party tech support is the ideal way to deliver the
most productive and rewarding user experience.
At MongoTel, help is near. Literally. Our support team is
composed of the same talents who built and maintain
our proprietary technologies in the first place.
Cross: Alt
Core Values
The little voices in our ear
to the point of transparency
In voice, product, people, and price, we champion
the whole truth and uphold honesty at any cost.
from the walls up
By insisting on our Partners and trusted Hardware, we
ensure you enjoy our technology at optimal functionality.
to the point of independence
While we offer an entire phonebook of features, it all
remains intuitively flexible and endlessly scalable.
in the most joyful ways
We say we are Happy to connect™ and we live it—happily
connecting you to your audience, abilities, and profits.
Cubes
You’re in their walls, we’re in your corner
Becoming a MongoTel partner puts you in a unique position to earn more from current clients, deepen their loyalty to you, and be their first source to obtain our next-gen technologies:
Go beyond your current sales model to build your portfolio of subscribers for recurring revenue.
Choosing MongoTel means your clients are supported by you and the team that built our powerful technologies.
Going forward, your clients will turn to you for more products and solutions, creating long term growth opportunities.
Cubes: Sec
Fairly simple. Simply fair.
Our plans are priced for transparency and designed to deliver the best long-term value for our users.
MongoTel never forces extras or ‘bundles’ on you. Choose from our 4 pricing structures to find the 1 that works for you.
Need to go live with 1,000 lines right now? Want to migrate your entire team in one day? We got you.
Real flexibility means your lines rubberband with your needs. Ask your resellers for our Commercial options.
Drops
Is my hardware supported?
If you’re rocking a piece of equipment not listed below,
contact us with make/model to see how we can accommodate you.
- Phones
- Modems
Supported Phones - Yealinks
4.3" 480 x 272-pixel adjustable color display with backlight
Supported
21 line keys, (+Expansion Module)
USB port integrated for call recording and wireless USB headset or expansion module, ethernet
Built-in Bluetooth 4.2
Audio with Button
W9.2xD8.8xH7.4 inches
Longer text goes here
4.3" 480 x 272-pixel adjustable color display with backlight
Supported
21 line keys, (+Expansion Module)
USB port integrated for call recording and wireless USB headset or expansion module, ethernet
Built-in Bluetooth 4.2
Audio with Button
W9.2xD8.8xH7.4 inches
Eloa
Before filling, please read carefully!
Letter of Authorization
All information must match the current invoice or bill "Exactly"
Fields with * are required
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Rhoncus dolor suspendisse egestas ultrices. Nibh magna mauris vitae, blandit id. Ultricies nisi libero luctus justo arcu tempus, eu facilisis nisi. Aenean aliquam amet amet dignissim aliquam felis volutpat sed turpis. viverra elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Rhoncus dolor suspendisse egestas ultrices. Nibh magna mauris vitae, blandit id. Ultricies nisi libero luctus justo arcu tempus, eu facilisis nisi. Aenean aliquam amet amet dignissim aliquam felis volutpat sed turpis. viverra elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Rhoncus dolor suspendisse egestas ultrices. Nibh magna mauris vitae, blandit id. Ultricies nisi libero luctus justo arcu tempus, eu facilisis nisi. Aenean aliquam amet amet dignissim aliquam felis volutpat sed turpis. viverra elit.
Signature Here
_feature.scss
Feature
Desktop and mobile apps coming soon
Our native iPhone®, Android® and PC apps will enable use of our phone system, including native dialer, on the go.
System Features
Call the shots on how your telephony system should run
Admin & User Portals
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their...
See MoreAdmin & User Portals
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box.
Direct Extension Paging
Make announcements to specific extension on phone’s speaker. To ensure privacy, may be configured to require key press.
Group Paging (Intercom)
Make announcements to multiple selected extensions. Good for departments, teams or work areas, plus overhead...
See MoreGroup Paging (Intercom)
Popup Second.
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
See MoreSpeed Dials
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box. Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box.
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
See MoreDISA + User Extension DISA
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box. Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box.
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
See MoreBarge and Whisper
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box. Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box.
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Phone Features
Take control of the conversation, even before it begins
Call Conference (3-Way Calling)
Add second outgoing call to already connected call.
Call Waiting
Notification that 3rd party is calling while engaged in another call.
Caller ID
Identify incoming caller before call is answered.
Call Transfer
“Attended Transfer” alerts forwarding party before transfer. “Blind Transfer” transfers call directly.
Call Restriction (Outgoing)
Block calls (account-wide or per extension) based on area code, number, or other option such as 411 or international numbers.
Call Hold
Place call on hold.
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Routing Features
Switch things up with a next-gen virtual switchboard
Schedule-Based Routing
Configure custom schedules for time-based routing and/or enable custom greetings. Can be preconfigured to...
See MoreSchedule-Based Routing
Configure custom schedules for time-based routing and/or enable custom greetings. Can be preconfigured to...
Password-Protect Outgoing Routes
Set a password for calling specific numbers, per extension or account-wide.
International Calling CATPCHA
By default, system prompts outgoing callers to press two random digits for added security. May be...
See MoreInternational Calling CATPCHA
By default, system prompts outgoing callers to press two random digits for added security. May be...
Caller ID- Based Routing
Send specific calls to different routes based on Caller ID
Distinctive Ringtones
Set distinct tones for incoming calls to distinguish between phone numbers, menu options, caller IDs or doorbell.
Virtual Receptionist Auto Attendants
Build automated attendants for incoming call handling, or a multilevel IVR for intelligent...
See MoreVirtual Receptionist Auto Attendants
Build automated attendants for incoming call handling, or a multilevel IVR for intelligent...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Efficiency Features
A little more conversation, a little more action
Busy Lamp Field (BLF)
Indicates which phones are in use by displaying status on phone display. BLF keys also serve as speed dial with transfer on most...
See MoreBusy Lamp Field (BLF)
Indicates which phones are in use by displaying status on phone display. BLF keys also serve as speed dial with transfer on most...
Remote Pickup
Answer a ringing extension from another desk using BLF key or dialing star code.
Email Text Messaging
Send and receive SMS/MMS through your email using your MongoTEL business phone number.
Call Forwarding
Redirect calls to mobile/other phone. ‘Always’ forwards all calls. ‘Unavailable’ forwards when phone is unavailable for any...
Call Forwarding
Redirect calls to mobile/other phone. ‘Always’ forwards all calls. ‘Unavailable’ forwards when phone is unavailable for any...
Simultaneous Ring
Configure desk and mobile phones to ring together when using Find Me/Follow Me or Ring Groups.
Blind Transfer Indication
Prepend calls with transferer’s name.
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Voicemail Features
Keep communication live even when the conversation isn’t
Voicemail to Email
Receive voicemails as audio file attached to email.
SMS Notification
Receive SMS notification with call details for every new voicemail.
Visual Voicemail
Securely check and manage messages from anywhere using online portal.
Operator Extension
Allow caller, when reaching user voicemail, to press 0 for redirection instead of leaving a message.
Voicemail Dialback
Return call directly from voicemail.
Forward Message
Forward voicemail message to any extension, with the option to add a note to the message.
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Speed Dials
Configure account-wide speed dials for seamless integration of multiple phone systems, remote employees, and conference bridges...
DISA + User Extension DISA
A callthrough solution where users outside of the office can call in, enter code, and place calls through the company phone system...
Barge and Whisper
Authorized users can “Barge” in on allowed devices to monitor live employee calls. “Whisper” enables 1-sided coaching to...
Premium Features
Get more MongoTel for a phone system that is more you
Call Center (Beta Available)
Queues, Agents (Local, Remote), Admin/Agent Dashboard, Custom Live Display, Custom Reports.
Web Messaging (Beta Available)
Our chat application enables SMS and MMS for individual users or service teams, so multiple reps can offer a seamless, continual...
See MoreAdmin & User Portals
Intuitive web interface with dedicated access for admins (full system and user control) and for users (control of their Something else in the box.
Custom Development
API/TAPI Integration; Order tracking; POS and CRM Integration; Custom IVR Solutions; IVR Credit Card Processing; Custom Routing.
Half
Our Story
Once upon a time, conversations happened in person
MongoTel’s story begins a little after that.
In 2014, our original Big Idea was to make enterprise telecom technologies accessible to all organizations.
And we did.Together with trusted partners nationwide, we continue enabling businesses of all sizes to tap into the latest emerging technologies.
To this day, our proprietary, scalable systems are homegrown & supported by our very own talents. Go on.
Half: Sec
Raising the ceiling begins
in the walls
In our quest to push the boundaries of phone technologies, we recognized that the best user experience starts with professionally guided installation.
We sell our tech exclusively through a network of skilled resellers and distributors. We select them for their expertise, high touch, and customer commitment, providing training and support to ensure 24/7 reliability.
Half: Alt
Take the easy route, Get the MongoTel router
For the very fastest setup, best connection, and smoothest experience, our router arrives to you preprogrammed and ready to go.
Choose to purchase/rent our router, or BYOH from the extensive directory below.Hero
Rewire the
way you phone.
Enjoy an intuitive, customizable approach
to business telephony. Whether you’re a
nationwide corporation, mom-and-pop,
or MongoTel Certified Reseller.
150,000+ Users
Trusted by those who need a system they can trust.
Hero: Sec
High touch meets
high tech
Our signature approach to partnership and
distribution gets everyone dialed in the
right way, right away.
Hero: Alt
We’re all talk
From the tech barriers we’re breaking to the companies we’re building, we live and breathe our promise of connecting humans to humans.
Holidays
Set your Holiday schedule with a few simple clicks!
Simply choose your schedule below and select your greeting. We will set it up for you.
Logos
Clients
The well-connected are connected to us
Map Drop
A MongoTel Reseller is
nearby and close to you
Connect with your local Certified Reseller today.
Slider
Split
Benefits your bottom line. And then some.
Discover the many benefits that come with switching
to humans’ favorite business phone system.
The difference between talking and conversing.
Getting on the phone is not the same thing as getting along. Or building lifelong loyalty.
MongoTel’s cloud-based phone ecosystem gives you the power to connect to each client on the individual level—whether they’re a business entity or an individual human.
Our tools enable you to sell to those who need what you offer. To make genuine, 2-way conversation. To Invite a larger feedback chorus. To give voice to everyone’s needs. To make all parties Happy to connect™.
Split Hor
Switch as soon as now.
Speak with your local Certtified Reseller to quickly deploy MongoTel across your teams.
Find Your ResellerBring the MongoTel difference to your clients.
They trust you to bring them the best tech. Trust ours.
Become a ResellerTabs
It’s good to MongoTel
The list goes on, but here are the top 16 reasons that come to mind. That’s without counting our impeccable smiles.
- Good Connections
- Free Things
- Treat you with Goodness
- Reliable System
- Good to go & Grow
It begins with good connections
MongoTel is the bridge that connects powerful systems to personal aspirations.
Carrier you recognize
We partner with Grade A upstream carriers, maintaining the same powerful backbone as big-league companies such as Google, Ring Central, Zoom, and others.
People who recognize you
We don’t just have your number. We also know your name. Our devoted customer support team goes above and beyond the call of duty to learn and serve your needs.
Some good things just come free
What’s better than great value? Complimentary. No, no, thank you.
Free Welcome Message
Get your opening greeting recorded by our production studio free of charge.
Free Number Porting
Feeling attached to a phone number? Port it over for free and stay connected to it.
Free Extension Number
No monthly charge on one non-premium number per extension.
We respond in good time
You’re human being, not a number. (Well, you’re number too, but you get the point.)
Clear, Straightforward Billing
What you see is what you pay. No tax tricks or obscure backhanded terms to nickel and dime you.
Direct Reseller Contact
You always feel looked after on the personal level by your MongoTel Certified Reseller and our team.
Easy Online Management
Our admin and user portals put you in control so you never have to beg, borrow, or steal our attention.
Flexible, No-Contract Service
We believe in earning your business, and even make it easy to pause your service. (We’re looking at you, summer camps!)
Just a good, reliable system.
What more is there to say? We are deeply invested in empowering you.
Fully Capable Platform
You get a full-fledged feature set + a set price. With very few billable extras, MongoTel is the best value right off the shelf.
Flexible By Design
Built from ground up to enable feature mixing and matching for powerful functionality that runs just the way you do.
Scalable in Seconds
Whether you’re a new market entrant or enterprise operator, MongoTel can deploy services for 5 to 5,000 users with a click.
99.99% Uptime Guaranteed
Neither our system nor our people believe in downtime. We are cloud-native and fully cloud-hosted for your peace of mind.
Good to go, and grow.
Get connected as soon as today, then keep your system evolving.
In House Dev Team
We take great pride in our proprietary, homegrown tech and talented developers
Custom Integrations
Take your phone system further by connecting it with other powerful tools you use.
Broad Hardware Support
We go well beyond phones, with support for doorbells, PA systems, ATAs and more.
Timeline
Timeline
Closing in on a decade of openness
MongoTel is founded in a garage in Brooklyn, NY with a vision of “being the tech behind the connection”
MongoTel introduces its first resale-ready telephony system with a clever “all tele, no phony” honesty campaign.
After just 21 months in business, MongoTel establishes strong footing in the security industry with core features fit for giants.
Through its partner network, MongoTel hits a major milestone by onboarding organization #1,000.
Despite its position as a tech company, MongoTel builds out a modest support team to serve resellers and their users.
The company’s leadership recommits to building the best technologies, refusing to sell MongoTel into absorption.
Now over 115,000 users strong, MongoTel plays a vital role in keeping teams connected in the face of COVID-19.
MongoTel expands its core technologies to introduce powerful functionalities for the new remote reality.
MongoTel continues building toward a novel ‘person as device’ approach to better, more custom communication.